Returns & Replacement Policy
At YourMangaStore, we carefully pack every order. However, if something isn’t right, we’re here to help. Please review our policy below.
Return Eligibility
We accept returns within 7 days of delivery.
To qualify for a return:
- Item must be unused and unread
- Original packaging must be intact
- No physical damage caused by customer
- Proof of purchase is required
Non-Returnable Items
The following items cannot be returned:
- Limited edition or collector’s copies
- Clearance or discounted sale items
- Items returned after 7 days
- Products damaged due to misuse
Damaged or Incorrect Orders
If you receive a damaged or incorrect manga:
- Notify us within 48 hours of delivery
- Provide clear photos of the issue
- We will arrange a replacement at no extra cost
Refund Process
Once we receive and inspect the returned item:
- Refunds are processed within 5–7 business days
- Amount is credited to original payment method
- Shipping charges are non-refundable (unless item was damaged)
Return Shipping
Customers are responsible for return shipping costs unless the item
was defective or incorrect. We recommend using a trackable shipping service.
Order Cancellation
Orders can only be cancelled before dispatch.
Once shipped, cancellation is not possible and standard return rules apply.
Need Assistance?
For return requests, email us at
support@yourmangastore.com
with your Order ID and issue details.
Our team responds within 24 hours.